98php Privacy Policy

1 Introduction

98php ("the Platform," "we," "us") operates an online gaming platform serving players in the Philippines. This Privacy Policy describes how we collect, use, store, and protect the personal information of registered players and visitors to our platform.

We are committed to handling your personal data with care, in a manner consistent with the obligations applicable to online service providers operating in the Philippine market. This policy should be read alongside the 98php Terms and Conditions.

2 What We Collect

98php collects different categories of information depending on how you interact with the platform:

Account Registration Information

• Full legal name
• Date of birth (used to verify the 21+ age requirement)
• Philippine mobile number (used for OTP verification and account security)
• Username and encrypted password
• Email address (if provided during registration)

KYC and Identity Verification

• Government-issued Philippine identification document (such as a national ID, driver's licence, or passport)
• Proof of address where required
• Source of funds documentation for large transactions, where applicable

KYC verification is mandatory before your first withdrawal is processed. The documents submitted are used solely for identity and age verification.

Financial Transaction Data

• Deposit and withdrawal amounts in Philippine Peso
• Payment method details (GCash account reference, Maya reference, or bank account details in your name)
• Transaction timestamps and reference numbers

Platform Activity Data

• Games played, bets placed, and results
• Session durations and login timestamps
• Device type, operating system, and browser information
• IP address and approximate location at the time of login

3 How We Use Your Information

The personal information collected by 98php is used for the following purposes:

We do not use your personal information for unsolicited marketing to third-party services. Promotional communications from 98php itself may be sent to your registered contact details where you have not opted out of platform notifications.

4 Sharing Your Information

98php does not sell your personal data. We may share your information in limited, specific circumstances:

• Payment processors: Transaction details are shared with the relevant payment service (GCash, Maya, or your Philippine bank) only to the extent necessary to process your deposit or withdrawal request.
• Identity verification services: KYC documents may be processed through a third-party identity verification provider for the purpose of confirming your identity and age.
• Fraud and security providers: Anonymised or aggregated platform activity data may be shared with security partners to detect and prevent fraudulent activity.
• Legal and regulatory obligations: If required by applicable Philippine law, a court order, or a lawful directive from a competent authority, 98php may disclose your information to the extent required by that obligation.

All third parties who receive your personal data in the above contexts are required to handle it securely and only for the stated purpose.

5 Data Retention

98php retains your personal data for as long as your account is active and for a reasonable period thereafter. The retention period for specific categories of data is determined by:

• The operational need to maintain account and transaction records for support purposes.
• Legal and regulatory obligations that may require records to be kept for a defined minimum period.
• The need to defend or resolve any disputes or claims relating to your account.

When personal data is no longer required for any of the above purposes, it is deleted or anonymised in accordance with our internal data management procedures. If you request account closure, your identifiable data will be handled in accordance with these retention rules — some information may be retained for a period after closure to meet applicable obligations.

6 Security Measures

98php implements technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction:

• SSL/TLS encryption on all data transmitted between your device and the 98php platform.
• OTP verification for all withdrawal requests, linked to your registered Philippine mobile number.
• Password hashing — your account password is stored in encrypted form and is not recoverable in plain text.
• Access controls — internal access to personal data is restricted to staff with a legitimate operational need.
• Session management — inactive sessions are timed out to reduce the risk of unauthorised access from unattended devices.

7 Cookies and Tracking

The 98php platform uses cookies and similar technologies to support normal platform operation. These include:

• Session cookies: Keep you logged in while you navigate between sections of the platform during a session. These are deleted when you close your browser.
• Functional cookies: Remember your platform preferences, such as your last selected game category or preferred cashier method.
• Analytics cookies: Used in anonymised or aggregated form to understand how players navigate the platform and identify areas for improvement. Individual player behaviour is not tracked for profiling purposes.

You can configure your browser to block or delete cookies. Note that disabling session cookies may affect your ability to log in and use the platform normally. 98php does not use third-party advertising cookies or cross-site tracking technologies.

8 Your Rights Over Your Data

As a registered player, you have the following rights in relation to your personal information held by 98php:

• Access: You can request a summary of the personal data we hold on your account.
• Correction: If any personal information on your account is inaccurate, you can request a correction. Some changes may require re-verification.
• Deletion: You may request deletion of your personal data. This right is subject to our legal retention obligations — some data may need to be kept for a defined period even after an account is closed.
• Account closure: You can request voluntary account closure at any time by contacting the support team. See also the Responsible Gaming page for self-exclusion options.
• Objection: Where your data is used for purposes beyond your core account operation, you can object to that use.

To exercise any of these rights, contact the 98php support team at [email protected]. Please include your registered account name and a description of your request. We aim to respond within a reasonable timeframe.

9 Minors

The 98php platform is strictly for players aged 21 and above. We do not knowingly collect personal information from persons under 21. Age verification is part of the registration process, and KYC checks are conducted before withdrawals are processed.

If you believe that a minor has registered on the platform or is using your account, please contact the support team immediately. Where a minor is identified as having used the platform, the account will be closed and the matter handled in accordance with applicable law.

10 Changes to This Policy

98php may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or our data practices. When material changes are made, the effective date at the top of this page will be updated.

We recommend checking this page periodically. Your continued use of the 98php platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you have significant concerns about any update, you may contact the support team or request account closure.

11 Contact Us About Privacy

For any questions, requests, or concerns about this Privacy Policy or how 98php handles your personal data, contact the support team:

[email protected]

Please include your registered account name and a clear description of your inquiry. General questions about account management can also be directed to the support team through the help section available to logged-in players on the platform.